Alaska Airlines Horizon Air - Communications Agent in Seattle, Washington
WHAT WE'RE ABOUT
We deliver excellence with passion. Each Horizon employee aims high, and working closely together, we soar. As a committed partner to Alaska Airlines, we connect the cities, people and promise of the West. Going the extra mile for guests and each other. Taking on each day knowing we're part of something remarkable.
The Communications Agent's primary focus is receiving, recording, and disseminating pertinent operational information to station and company personnel.
Scope & Complexity
This individual contributor will provide exceptional internal communication and customer service to flight crews, SOC, outstation, and other airline personnel.
Create and maintain a strong culture of safety that incorporates "Ready, Safe, Go!"
Monitor all flights in progress for possible delays, weather, flight cancellations and other information to Seattle Station
Input arrival and departure information and coding delays into the SABRE computer system through Gatesheet
Monitor for and help resolve parking and gating issues
Load planning and pre-fueling functions including planning outbound cargo loads and calculating required fuel
Other duties as assigned
Job-Specific Experience, Education & Skills
1 year airline customer service experience
Strong diplomacy, problem solving, and teamwork skills
Ability to consistently lift 50 pounds
Ability to perform basic mathematics
Ability to juggle multiple tasks in a fast-paced environment
Ability to provide quality internal customer service
Ability to work a flexible schedule including weekends and holidays
High school diploma or equivalent
Minimum age of 18
Authorization to work in the U.S
Load planning and pre-fueling experience
Demonstrated knowledge of weather language and codes
Working knowledge of SABRE and IMAGE computer systems
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
START YOUR NEW JOURNEY NOW
Submit your application by 06/22/2019 11:59pm (Pacific Time). We'll be happy to see it.
EQUAL EMPLOYMENT OPPORTUNITY
Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.
Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.
Job ID 33683
Location Seattle, WA
FLSA Status Nonexempt
Full/Part Time Full-Time