Alaska Airlines - Alaska Air - Horizon Air Communications Agent SEA in Seattle, Washington


The starting hourly wage for this position is $13.75 + medical and flight benefits!


Horizon Air: behind the name are men and women with a "can-do" spirit and a passion for excellence. Launched in 1981, as the regional carrier for Alaska Airlines, Horizon Air provides service to cities and communities throughout California, Colorado, Idaho, Montana, Oregon, Utah, Washington, and Alberta and British Columbia (Canada). As a partner to Alaska Airlines, we turn regional travel into a different kind of commute, impromptu visits, weekend getaways, and stopovers along global journeys - and we do so dependably, efficiently, enjoyably. In this way, we're not just an airline; we're the route to more people, places, and experiences. A catalyst for larger communities, more closely connected. Horizon Air is a subsidiary of Alaska Air Group Inc. (NYSE: ALK).



  • The Communications Agent's primary focus is receiving, recording and disseminating pertinent operational information to station and company personal.

  • Monitor all flights in progress for possible delays, weather, flight cancellations and other information to Seattle Station.

  • Input arrival and departure information and coding delays into the SABRE computer system through Gatesheet.

  • Monitor for and help resolve Parking and Gating issues.

  • Communicate with Flight Crew, Portland SOC, Outstation and OAL Personnel. - Other duties as assigned

  • Load Planning and Pre-fueling functions. Collect the preflight and fueling paperwork and provide it for the load coordinators and fueling dispatchers/leads/

  • Provide exceptional internal communication and customer service

  • Other duties as assigned


  • High school diploma or equivalent required

  • Minimum age of 18 required

  • Authorization to work in the U.S required

  • Ability to provide quality internal customer service

  • Demonstrated ability to juggle multiple tasks in a fast-paced environment

  • Working knowledge of SABRE and IMAGE computer systems required

  • Ability to consistently lift 50 pounds required

  • Previous airline customer service experience required

  • Demonstrated knowledge of weather language and codes preferred

  • Ability to perform basic mathematics

  • Friendly, knowledgeable and polite in all situations

  • Demonstrated computer keyboard proficiency

  • Strong diplomacy and teamwork skills

  • Strong problem solving skills

  • Ability to work a flexible schedule including weekends and holidays

  • Ability to juggle multiple tasks in a fast-paced environment

  • Ability to perform basic mathematics

  • Regular and predictable attendance

  • If selected, ability to attend a training session


The location for this position is in Seattle, Washington


For eligible employees, our company offers a competitive total rewards package that includes insurance coverage (medical, dental and vision care), a 401(k) retirement savings plan, monthly and annual incentive bonus plans, time off and a generous employee travel program (with flight privileges on Alaska Airlines as well).

Key to Horizon Air's success is its distinctive culture, where partnership thrives and co-workers go out of their way to help each other. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Horizon Air also fosters a diverse and inclusive culture and is an Equal Opportunity Employer.


Please apply on or before: July 23, 2018

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Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.

Job ID: 32427

Location: Seattle, WA

Regular/Temporary: Regular