Alaska Airlines - Alaska Air - Horizon Air Passenger Service Agent PG1 in Sacramento, California

PAY

The starting hourly wage for this position is $12.24 per hour and includes the benefits package listed below in the culture section.

HORIZON AIR STORY

Horizon Air: behind the name are men and women with a "can-do" spirit and a passion for excellence. Launched in 1981, As the regional carrier for Alaska Airlines, Horizon Air provides service to cities and communities throughout Alaska, California, Colorado, Idaho, Montana, Oregon, Utah, Washington, and Alberta and British Columbia (Canada). As a partner to Alaska, we turn regional travel into a different kind of commute, impromptu visits, weekend getaways, and stopovers along global journeys - and we do so dependably, efficiently, enjoyably. In this way, we're not just an airline; we're the route to more people, places, and experiences. A catalyst for larger communities, more closely connected. Horizon Air is a subsidiary of Alaska Air Group Inc. (NYSE: ALK). .

POSITION INFORMATION

KEY RESPONSIBILITIES

  • Provide frontline customer service to our passengers

  • Works directly with passengers in ticket purchases, passenger check-in, and flight boarding involving the heavy use of a computer based reservation program (IMAGE)

  • Other duties as assigned

QUALIFICATIONS

  • High school diploma or equivalent required

  • Minimum age of 18

  • Must be authorized to work in the U.S

  • Previous customer service experience preferred

  • Friendly, knowledgeable and polite in all situations

  • Strong diplomacy and teamwork skills

  • Keyboard proficiency required

  • Excellent oral communication skills

  • Strong problem solving skills

  • Ability to lift 50 pounds required

  • Ability to work flexible schedules to include weekends and holidays required

  • Ability to juggle multiple tasks in a fast-paced and at times stressful environment

  • Ability to perform basic mathematics required

  • Bilingual strongly preferred (Spanish/English)

  • Regular and predictable attendance required

  • If selected, ability to attend two weeks of training required

  • Depending upon your work location, you may be required to obtain USPS Mail Handling Certification .

OUR CULTURE - HORIZON AIR

For eligible employees, our company offers a competitive total rewards package that includes;

  • insurance coverage (medical, dental and vision care)

  • 401(k) retirement savings plan

  • monthly and annual incentive bonus plans

  • paid time off

  • generous employee travel program (with flight privileges on Alaska Airlines as well).

Key to Horizon Air's success is its distinctive culture, where partnership thrives and co-workers go out of their way to help each other. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Horizon Air also fosters a diverse and inclusive culture and is an Equal Opportunity Employer. .

POSTING INFORMATION

Please apply on or before: THURSDAY, JULY 20TH

Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.

Regular/Temporary: Regular

Job ID: 29775

Full/Part Time: Part-Time

Location: Sacramento, CA

Job Title: Passenger Service Agent PG1